In the competitive business world, there is no way for high productivity if your company staff is not regularly trained on new skills and field knowledge. Trainings are for everyone, be they low level or high level position, as for any position there is a competency and development process for better work results. This is necessary for all businesses, regardless of their industry, corporate culture or business model. Development and productivity is exactly what corporate training improves. The results of the trainings will be more productive if they are followed by coaching and consultancy services.
IMS Offers the following trainings:
(Quality, environment, safety, health, safety measures)
Quality management according to the ISO 9001:2008
Environmental management systems according to the ISO 14001
Food safety management according to the ISO 22000:2005
Occupational health and safety management systems OHSMS 18001
Good manufacturing practice (GMP)
Information security management system (an ISMS) ISO 27000
Internal quality audit
Propaedeutics of organization and management
Strategic management
«Balanced Scorecard»
Process management
Organizational structures and business processes
Organization development: change management
Reengineering
5 S
Hoshin management
Benchmarking
Project management
Time management
Advanced negotiation skills
Team building
Conflict management
Effective meetings
Effective negotiations
Effective communication: spoken and written
Human resource management fundamentals
Employee searching and recruitment techniques
Training for trainers
Training need detection
Labour remuneration systems development (gradation, KPI, motivation systems
Coaching for optimal performance
Situational sales
Fundamental sales techniques for employees
Advanced sales techniques
Sales department management
Situational service
Customer satisfaction measurement and management
Customer complaints management
Customer loyalty building
Customer relationship management
The Consulting services IMS offers are driven by our clients’ needs and existing problems. We are focused on discovering the clients’ core problems hampering the work efficiency and management process to advise customized precise or global solutions.
IMS consultants will show you cost-effective ways on how to enhance efficiency in management and decision making processes. They will also provide the leadership key solutions enabling to create and implement strategies that deliver immediate and sustainable improvements in performance.
IMS provides business and management consulting in the following major service fields:
Pharmaceutical industry
Healthcare
Trade
Financial sector
Governmental organizations
Hotel and catering trade
Information technologies
The categories that IMS coaching services divided are the following:
Business Coaching
Corporate Coaching
Directive Sales Coaching
Executive Coaching
Performance Coaching